TERMS AND CONDITIONS OF SALE OF THE ONLINE STORE

Intellectual Property Rights

 

All intellectual property rights related to the Goods belong to the Owner. The Client shall not acquire any ownership rights to the Goods or any part thereof.

The Client may not modify, copy, reproduce, distribute, process, translate, record, transmit, or make the Goods publicly available without the prior written consent of the Owner.

In the event of a violation of the rights related to the Goods, the Owner has the right to claim a contractual penalty of up to 3,000 euros per each violation from the Client, as well as compensation for damages not covered by the contractual penalty.

 

Terms and Conditions

 

The owner of this online shop is OÜ Presenters Club, registration code 14641671, located at Kursi tn 3, 10415 Tallinn, e-mail: hello@presenters.ee.

 

Validity of Terms, Goods and Pricing Information

 

These Terms and Conditions enter into force upon the purchase of Goods from the Online Shop, from the moment the Client has confirmed their order in the Online Shop and the payable amount has been received in the Online Shop’s bank account.

The Online Shop is the sales channel located at https://shop.presenters.coursy.io/.

Goods are products sold through the Online Shop. The goods are public speaking e-courses. Information about the Goods is provided in the Online Shop directly next to the relevant item. Goods are available for 3 months from the date of payment.

The Client is a natural or legal person who purchases Goods from the Online Shop.

Prices of Goods sold in the Online Shop are indicated next to each item. All prices are in euros and are displayed both with and without VAT. The Owner reserves the right to change prices.

 

Placing an Order

 

To order Goods, add the desired products to the shopping cart. To complete the order, fill in the required fields. The payable amount will then be displayed on the screen, which can be paid securely through the following payment methods: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay, and Liisi ID.

NB! When paying via bank link, make sure to click the “Return to merchant” button on the bank’s page.

Payments are processed by Maksekeskus AS. Payment takes place outside the Online Shop in a secure environment — bank link payments are processed in the respective bank’s secure environment, and credit card payments in the secure environment of Maksekeskus AS. The seller does not have access to the client’s bank or credit card details. The Online Shop owner is the data controller and forwards the personal data necessary for processing payments to the authorised processor Maksekeskus AS.

 

Delivery

 

Goods are delivered to the Client digitally; information on how to access the goods will be sent to the e-mail address specified by the Client. If the ordered Goods cannot be delivered for any reason, the Client will be notified as soon as possible and the paid amount will be refunded without delay, but no later than 14 days from the date of notification.

 

Right of Withdrawal

 

After payment for the Goods, the Buyer does not have the right to withdraw from the contract concluded in the Online Shop.

 

Rights Related to Goods

 

All intellectual property rights related to the Goods belong to the Owner. The Client shall not acquire any ownership rights to the Goods or any part thereof. The Client may not modify, copy, reproduce, distribute, process, translate, record, transmit, or make the Goods publicly available without the prior written consent of the Owner. In the event of a violation of the rights related to the Goods, the Owner has the right to claim a contractual penalty of up to 3,000 euros per violation from the Client, as well as compensation for damages not covered by the contractual penalty.

 

Right to Submit a Complaint

 

The Online Shop is responsible for the non-conformity or defect of Goods sold to the Buyer that existed at the time of delivery to the Buyer.

In the event of a defect, the Buyer has the right to contact the Online Shop within 7 days by sending an e-mail to hello@presenters.ee or by calling +372 5092093.

The Online Shop is not responsible for defects that have arisen after the delivery of the goods to the Buyer.

If the Goods purchased from the Online Shop have defects for which the Online Shop is responsible, the Online Shop will repair or replace the defective Goods. If it is not possible to repair or replace the Goods, the Online Shop will refund the Buyer for all fees associated with the sales contract.

The Online Shop will respond to a consumer complaint in writing or in a form that can be reproduced in writing within 15 days.

 

Direct Marketing and Personal Data Processing

 

The Online Shop uses the personal data entered by the Buyer solely for processing the order and delivering the Goods to the Buyer.

The Online Shop does not send newsletters or offers to the Buyer’s e-mail address, unless the Buyer has expressed this wish themselves and provided their name and e-mail address to the Online Shop Owner for this purpose.

 

Dispute Resolution

 

If the Buyer has any complaints regarding the Online Shop, these must be submitted by e-mail to hello@presenters.ee.

If the Buyer and the Online Shop are unable to resolve the dispute by agreement, the Buyer may turn to the Consumer Disputes Committee. The terms of the procedure and the submission of applications can be found at: https://ttja.ee/en/consumer-disputes-committee.The Consumer Disputes Committee has the authority to resolve disputes arising from contracts concluded between the Buyer and the Online Shop. The examination of the Buyer’s complaint by the committee is free of charge.

The Buyer may also turn to the European Union’s online dispute resolution platform.

OÜ Presenters Club | hello@presenters.ee | https://shop.presenters.coursy.io/